Terms and Conditions

These terms and conditions apply to all purchases from scandinaviansilver.co.uk . Please read them carefully. We may occasionally amend these terms and conditions and changes will be posted on the website.

REGISTRATION
You can register as a shopper with the website to benefit from faster repeat ordering, You can still order and pay without registering

ITEM CONDITION

Unless otherwise mentioned, all pieces are vintage or antique and as such there may be minor signs of age. We try and list only items which are in excellent vintage condition, however if a piece is particularly rare or desirable we may exceptionally offer an item which has a defect or has been repaired. This will be mentioned in the description,

PLACING YOUR ORDER
All orders placed by you are subject to acceptance by us and we will confirm such acceptance to you by e-mail. If we are unable to accept your order, we will contact you promptly by email to inform you. Our acceptance of your order brings into existence a legally binding contract between us.

ORDER CANCELLATIONS

Please email to cancel an order. Cancellations can be accepted prior to dispatch.


SHIPPING
We endeavour to send your goods within 48 hours of payment. We occasionally close the shipping department for periods up to 14 days for technical reasons. This will be announced clearly on the home page well in advance of the next closure date.

DELIVERY TIME

This depends on the delivery times operated in your country. The following are for your guidance only, and not a promise by scandinaviansilver.co.uk
UK: deliveries are guaranteed next day delivery, Europe : 3 – 5 working days, North America: 5 – 10 working days, Rest of World: 10 – 20 working days


DELIVERY ZONES
The ordering process will allow shipping to the UK, Europe, USA and Canada, South Africa, Hong Kong, Singapore, Malaysia, Japan, Australia and New Zealand.
For shipping to any other country, please contact me in advance.

PAYMENT
All purchases must be paid for within 7 days of order completion,. Contact me if any problems are anticipated. Payment options include Paypal worldwide, bank transfers within Europe, as well as personal cheques and within the United Kingdom.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. You must observe and comply with all applicable regulations and legislation including obtaining all necessary customs import or other permits to purchase goods from our site. The importation or exportation of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the import or export of the goods you purchase. We will provide accurate information on the customs documents which we are obliged to complete for goods sent outside the European Union.

RETURNS
The items of jewellery are clearly depicted (better than with the naked eye) and described. Additional photos can be sent on request. Nearly all the items are vintage and therefore will display signs of use. We are sure that you will be happy with your purchase, but in the event that you are not, you must contact us and return the item within 7 days in the condition and packaging  as you you received it, after which your payment will be refunded, less postage costs. if you can provide evidence that the items are not as described or depicted, within 7 days of receipt, your full payment, including postage costs, will be refunded after you have returned the item.


ENTIRE AGREEMENT
These terms and conditions together with our current website prices, contract details, delivery details and privacy policy set out the whole of our agreement relating to the supply of goods to you by us.